A calmer way
to settle things.

Audun automates the busywork in debt collection, so people can focus on the conversations that matter.

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How it works

From the first reminder to a resolved case. Audun handles the follow-up, and you have a clear view of every step.

  1. 01

    Audun personalizes collection for each customer

    We tailor communication and follow-up to the person behind the claim. Language, channel and payment options adapt to the conversation and the circumstances of each case.

    audun.app/cases/sara-lund
    Personalized follow-up
    Personalized collection
    Sara Lund · INV-4821
    Preferred channel SMS
    Language Norwegian
    Payment needs Instalments
    Tailored to this case
  2. 02

    Audun reaches out in the right channel, without the pressure

    We use the channel that suits the customer, with clear messages and time to respond. Follow-up adapts to the conversation, so people get the help they need.

    audun.app/cases/sara-lund
    Thoughtful contact
    The right channel for Sara
    SMS
    Email
    Phone
    Letter
    SMS selected · Sara’s preferred channel
    Hi Sara. We’re here to help you find a solution. Would you prefer to pay now or split the amount?
    Awaiting replyNo further reminder for now
  3. 03

    Audun suggests a plan that fits the customer

    We listen to the customer’s situation and suggest a payment plan with amounts and dates that fit. The goal is an agreement they can keep.

    audun.app/cases/marius-kvam
    Payment plan
    Agreement reached
    Marius Kvam · 8400 NOK
    Instalments 6 × 1400 NOK/mnd
    First payment 1 July 2026
    Status Active
  4. 04

    Audun knows when a person is needed

    When a case needs judgement or personal support, a case manager takes over. The full conversation and case history come with it, so the customer does not have to start again.

    audun.app/audit
    Compliance · handover
    Handed over to Elin Moen
    Senior case manager · Audun

    The customer reported financial difficulties. Audun paused automated follow-up and referred the case to a case manager, with the full conversation history attached.

    For review Phone follow-up

No fixed costs for your business

Collection costs are set by Norwegian regulations and paid by the customer who owes the balance. That is how we earn our revenue; you receive the principal and interest. Court fees for legal recovery are passed through at cost.

No setup fees

Getting started costs nothing, however you submit your claims.

No subscription

No recurring charge for access. Use Audun whenever you have invoices to follow up.

No per-case fees

We do not charge for each case, and recovered payments are transferred to you.

Collections that fit your industry and your business

Insurance

Premiums come around regularly. Audun gets in touch early and clearly, making it easier to settle up.

Energy

Energy bills vary. Audun gives customers room to spread the cost of a larger bill.

Telecom

Timely reminders keep a forgotten mobile or broadband bill from becoming a collection case.

Subscription services

Audun follows up unpaid subscriptions with clear communication and flexible solutions that protect customer relationships.